These terms govern your use of the 9joya platform. Please read them carefully before creating an account or placing any bets. By registering on 9joya, you confirm that you have read, understood, and agreed to everything on this page.
The most important rules on 9joya, summarised clearly before you read the full terms below.
Each player is allowed exactly one 9joya account. Duplicate accounts will be closed and any balance inside them will be forfeited. If you have lost access to your account, contact 9joya support — do not create a new one.
You must be at least 18 years old to register and play on 9joya. Age verification may be requested at any time. Accounts found to belong to players under 18 will be closed immediately and any winnings will be voided.
All bonuses and promotions on 9joya come with wagering requirements and time limits. Bonus funds cannot be withdrawn directly — they must be played through according to the specific terms of each promotion before a withdrawal is permitted.
9joya processes all withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. Withdrawals are sent to the payment method used for your most recent deposit. Processing time is under five minutes for mobile banking methods.
Any attempt to exploit software bugs, use automated betting tools, collude with other players, or manipulate game outcomes on 9joya will result in immediate account suspension and forfeiture of all funds. 9joya monitors all accounts for irregular activity.
9joya provides deposit limits, session time reminders, and self-exclusion options. These tools are available to every player at any time. 9joya encourages all players to use them and takes its responsible gaming obligations seriously.
By accessing, registering on, or using the 9joya platform in any way — including through the 9joya website, mobile browser, or Android app — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and 9joya.
If you do not agree with any part of these terms, you must not use the 9joya platform. Continued use of 9joya after any update to these terms constitutes acceptance of the revised version. 9joya recommends checking this page periodically to stay informed of any changes.
These terms apply to all players on 9joya regardless of how they access the platform — desktop browser, mobile browser, or the 9joya Android app.
To register and play on 9joya, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
9joya reserves the right to request proof of age and identity at any time. If a player cannot provide satisfactory verification, 9joya may suspend or close the account and withhold any pending withdrawals pending investigation.
Players under 18 are strictly prohibited from using 9joya. If you suspect a minor is using the platform, please contact [email protected] immediately.
Each person may hold only one active account on 9joya. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed.
When registering on 9joya, you must provide accurate, complete, and current information. This includes your full name, date of birth, mobile number, and payment method details. Providing false information during registration is a breach of these terms and may result in immediate account closure.
You are responsible for maintaining the confidentiality of your 9joya account credentials. Do not share your password with anyone. 9joya will never ask for your password via email, chat, or phone. Any activity that occurs under your account credentials is your responsibility unless you have reported a security breach to 9joya support in advance.
9joya accepts deposits in Bangladeshi Taka (BDT) via bK ash, Nagad, and Rocket. All deposits are credited to your 9joya account instantly upon confirmation from the payment provider. The minimum deposit amount is ৳100. There is no maximum deposit limit, though 9joya may request source-of-funds documentation for large deposits.
All deposits must be made from a payment account that belongs to you. 9joya does not accept deposits from third-party accounts. If a deposit is received from an account that does not match the name on your 9joya profile, the deposit may be reversed and the account suspended pending investigation.
If a deposit does not appear in your 9joya account within 10 minutes, contact support with your transaction reference number and the support team will resolve it promptly.
9joya processes withdrawal requests to bKash, Nagad, and Rocket within five minutes of approval for verified accounts. The minimum withdrawal amount is ৳200. There is no maximum single withdrawal limit, though large withdrawals may be subject to additional verification.
Withdrawals will only be sent to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and protect players from unauthorised withdrawals. If you wish to change your withdrawal method, contact 9joya support before making your next deposit.
Withdrawals requested before bonus wagering requirements are met will be declined. The bonus will remain active until the requirements are fulfilled or the bonus expires.
9joya offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion, in addition to these general terms. Where there is a conflict between promotion-specific terms and these general terms, the promotion-specific terms take precedence.
Unless stated otherwise in the promotion terms, the following general bonus rules apply to all 9joya bonuses:
9joya reviews all bonus claims and reserves the right to void bonuses and associated winnings if there is evidence of abuse, regardless of whether the wagering requirement has been met.
All games available on 9joya — including 3 Gods Fishing, Rummy, Volleyball, Bird Catcher, Pirate Fishing, Monster Dice, and Ocean Lord — operate using a certified random number generator (RNG). The RNG has been independently audited and certified to ensure that all game outcomes are genuinely random and cannot be predicted or manipulated.
Each game on 9joya has its own set of rules, which are displayed within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. 9joya is not responsible for losses resulting from a player's misunderstanding of game rules.
If you experience a game error or unexpected result on 9joya, do not close the game. Take a screenshot and contact support immediately with your game session ID.
The following activities are strictly prohibited on 9joya and will result in immediate account suspension, forfeiture of all funds, and may be reported to relevant authorities:
9joya employs advanced fraud detection systems that monitor all accounts and transactions in real time. Players found engaging in any prohibited activity will have their accounts closed without notice and all funds forfeited.
9joya reserves the right to suspend or close any player account at any time, with or without prior notice, if there is reasonable suspicion of a breach of these terms, fraudulent activity, or any other conduct that 9joya considers harmful to the platform or its players.
If your account is suspended, you will be notified by email or in-app message with the reason for suspension where it is safe to disclose. You may appeal a suspension by contacting [email protected]. 9joya will review all appeals within 5 business days.
Players may also request voluntary account closure at any time by contacting 9joya support. Any real-money balance remaining in a voluntarily closed account will be returned to the player's registered payment method after standard verification checks.
9joya collects and processes personal data in accordance with its Privacy Policy. By registering on 9joya, you consent to the collection and use of your data as described in the Privacy Policy. The Privacy Policy is incorporated into these terms by reference.
9joya uses 256-bit SSL encryption to protect all data transmitted between your device and the 9joya platform. Player data is stored securely and is never sold to third parties. 9joya may share data with payment processors, identity verification providers, and regulatory authorities where required by law.
For full details on how 9joya handles your personal data, please read the Privacy Policy.
9joya is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available to all players at any time through the account settings or by contacting support.
If you feel that your gaming is becoming a problem, 9joya strongly encourages you to use the self-exclusion tool, which will prevent you from accessing your account for a period of your choosing. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
For more information on responsible gaming tools and resources available on 9joya, please visit the Responsible Gaming page.
Gaming should always be fun. If it stops being fun, 9joya's support team is available 24/7 to help you access the right tools and resources.
9joya provides the platform on an "as is" basis. While 9joya makes every effort to ensure the platform is available and functioning correctly at all times, 9joya does not guarantee uninterrupted access and is not liable for any losses resulting from platform downtime, technical errors, or connectivity issues beyond its reasonable control.
To the maximum extent permitted by applicable law, 9joya's total liability to any player for any claim arising from use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the claim. 9joya is not liable for any indirect, consequential, or punitive damages of any kind.
9joya reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes, 9joya will notify players via email or in-app notification at least 7 days before the changes take effect.
Continued use of the 9joya platform after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using 9joya and may request account closure by contacting support.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 9joya support team. The team is available 24 hours a day, 7 days a week, and can communicate in both English and Bengali.
For responsible gaming support, please visit the Responsible Gaming page. For information on how your data is used, please read the Privacy Policy.
Now that you know how 9joya works, create your free account and start playing today. Deposit via bKash or Nagad, claim your welcome bonus, and enjoy fair games with instant BDT withdrawals.
Already have an account? Log in here